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Exporting and Importing Emails Through Webmail

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Getspace offers two different webmail clients (Horde or RoundCube) to view and manage your email accounts. This article will walk you through the steps on how to import and export emails in Horde.

Important Note: Of the two webmail clients, only Horde allows the import and export of email.

You may import mail into any folder, including your Inbox. However, you might find it helpful for management to create a separate folder for imported mail. For instance, to keep all mail exported from another host different from your current mail structure.

How to Import Email via Horde
Your email should be in a .mbox or .eml file to be imported into Horde. Unzip your file first if you were provided a .zip file.
To import your emails via Horde:
1. Log in to your webmail. Please refer to the article How to Log into Webmail.
2. Right-click the folder into which you wish to import messages
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3. On the next screen, left-click Import.
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4. In the pop-up, browse to the target file and click OK.
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5. A successful import will display a green message bar with details.
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A failed import attempt will display a red error bar. This usually results from trying to import a zipped or corrupted file.
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How to Export Email via Horde
It is generally good to create backups of important email folders, and Horde's export function allows you to do this readily.
To export your email via Horde:
1. Log in to your webmail. Please refer to the article How to Log into Webmail.
2. Right-click the folder from which you wish to export messages. For instance, to export your inbox contents, right-click the Inbox icon in the left menu.
3. Select Export from the options.
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4. The resulting pop-up will allow you to select to download either an uncompressed or a .zip-compressed .mbox file.
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5. Click OK in the pop-up window to start the download of the .mbox or zip file.
Note: The export function will not provide feedback messages. The .mbox or .zip file will be created in the download folder per your browser settings.
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If you are trying to import your contacts through webmail, please see our related article:

https://support.getspace.eu/en/knowledgebase/article/exporting-and-importing-contacts-through-webmail

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